Terms of Service

Agreement

By creating an account or using Book'd, you agree to these Terms. If you use Book'd on behalf of a business, you represent that you have authority to bind that business.

The service

Book'd provides software that helps you receive SMS from prospects, run an AI-assisted conversation, and book or notify about appointments. Features may change as we improve the product.

Accounts

You are responsible for your account credentials, for content sent through your number, and for complying with SMS, telemarketing, and privacy laws in your jurisdiction (including consent where required).

Acceptable use

• No illegal, abusive, or deceptive messaging
• No spam or unsolicited bulk SMS
• No attempts to probe, abuse, or reverse-engineer the service
• No use that violates Twilio, Google, or Stripe policies

We may suspend accounts that create risk to the platform or others.

Billing

Paid plans are billed in advance via Stripe. Fees are non-refundable except where required by law. You can cancel anytime; access continues until the end of the current billing period unless otherwise stated. Overage for SMS or usage may apply if described on your plan.

Phone numbers

Numbers are provisioned on our Twilio account for your use while subscribed. Numbers may be reclaimed if your subscription ends or if required by carriers or law.

AI-generated content

Replies are generated by AI and may occasionally be inaccurate. You are responsible for reviewing configuration and for outcomes of conversations run on your behalf.

Disclaimers & liability

The service is provided "as is" without warranties of uninterrupted or error-free operation. To the maximum extent allowed by law, our total liability for any claim related to the service is limited to the fees you paid us in the three months before the claim.

Changes

We may update these Terms. Continued use after changes means you accept the updated Terms. Material changes will be indicated by updating the date above.

Contact

support@bookd.app (replace with your real support email before launch).